Terms of service
TERMS & CONDITIONS
Last Updated: August 26, 2026
These Terms & Conditions ("Terms") govern your access to and use of the Southeast Office Co. website and your purchase of products or services from Southeast Office Co.
By accessing our website, creating an account, submitting an order, or otherwise using our services, you agree to these Terms.
1. ABOUT SOUTHEAST OFFICE CO.
Southeast Office Co. provides office, workplace, breakroom, cleaning, technology, shipping, furniture, and related business supplies and purchasing solutions.
Our website is operated using the Shopify ecommerce platform.
2. ELIGIBILITY AND USE OF OUR WEBSITE
You may use our website only for lawful purposes.
You agree not to:
• Use the website for fraudulent or unlawful purposes
• Interfere with website security or operation
• Attempt unauthorized access to systems or accounts
• Submit false or misleading information
• Use automated methods to improperly scrape, copy, or disrupt the website
• Violate intellectual property or other legal rights
We reserve the right to restrict or terminate access where misuse is suspected.
3. PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability.
Product photographs may differ slightly from actual products due to manufacturer changes, packaging updates, monitor settings, or other factors.
Manufacturers may change product specifications, packaging, quantities, or features without notice.
If exact specifications are important to your purchase, please contact us before placing your order.
4. PRICING
Prices displayed on our website are subject to change without notice.
We reserve the right to correct typographical, pricing, product information, or system errors.
If an incorrect price materially affects an order, we may contact you before fulfillment or cancel the affected item and provide an appropriate refund.
Taxes, shipping charges, and other applicable fees may be added during checkout.
5. ORDERS AND ACCEPTANCE
Submission of an order does not necessarily constitute final acceptance by Southeast Office Co.
We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including because of:
• Product availability
• Pricing or description errors
• Supplier availability
• Suspected fraud
• Payment issues
• Shipping restrictions
• Quantity limitations
• Other fulfillment issues
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
6. PRODUCT AVAILABILITY
Product availability may change without notice.
Some products may be fulfilled through suppliers, distributors, or multiple fulfillment locations.
As a result, items from the same order may arrive separately.
We do not guarantee continued availability of any product shown on our website.
7. SHIPPING AND DELIVERY
Orders are shipped according to our Shipping & Delivery Policy.
Processing and delivery estimates are provided for informational purposes unless specifically stated otherwise.
Actual delivery timing may be affected by inventory availability, suppliers, warehouses, carriers, weather, transportation disruptions, holidays, destination, and other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
8. RETURNS AND REFUNDS
Returns, refunds, exchanges, damaged products, and related requests are governed by our Return and Refund Policy.
Certain products may be subject to manufacturer, supplier, sanitary, special-order, clearance, custom, or other return restrictions.
Please review the applicable return terms before making a purchase.
9. BUSINESS ORDERS AND SPECIAL REQUESTS
Business purchasing programs, negotiated pricing, special sourcing, recurring supply arrangements, quotes, and customized supply programs may be subject to additional terms agreed upon between Southeast Office Co. and the customer.
A quote or Business Supply Review does not create a binding purchase obligation unless expressly stated.
10. CUSTOMER ACCOUNTS
Customers may have the ability to create or access a customer account.
You are responsible for maintaining control of the email account and other authentication methods associated with your customer account.
You agree to provide accurate and current account information.
11. PAYMENT
Payments are processed through Shopify and applicable third-party payment providers.
By providing payment information, you represent that you are authorized to use the selected payment method.
We may delay or cancel fulfillment when payment cannot be verified or when fraudulent activity is suspected.
12. INTELLECTUAL PROPERTY
The Southeast Office Co. name, branding, website design, text, graphics, original photographs, logos, and other original content are owned by or licensed to Southeast Office Co. unless otherwise stated.
Manufacturer names, product names, trademarks, and logos belong to their respective owners.
Nothing on this website grants permission to use intellectual property without the appropriate owner's authorization.
13. THIRD-PARTY SERVICES
Our website may use or link to third-party services, applications, payment providers, shipping providers, manufacturers, or other websites.
We are not responsible for third-party websites or services that we do not control.
Your use of third-party services may be subject to additional terms and privacy policies.
14. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and services are provided on an "as available" basis.
We do not guarantee that the website will always operate without interruption or error.
Any manufacturer warranty applicable to a product is subject to the manufacturer's own terms.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Southeast Office Co. will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Nothing in these Terms limits liability that cannot legally be limited.
16. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold Southeast Office Co. harmless from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another party's rights.
17. GOVERNING LAW
These Terms are governed by the laws of the State of [YOUR STATE], without regard to conflict-of-law principles, except where applicable law requires otherwise.
18. CHANGES TO THESE TERMS
We may update these Terms periodically.
Changes become effective when the revised Terms are posted on our website unless otherwise required by law.
Your continued use of our website after changes take effect constitutes acceptance of the revised Terms.
19. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
20. CONTACT INFORMATION
Questions about these Terms may be directed to:
Southeast Office Co.
Email: Hello@Southeastofficeco.com