Getting Your Workplace Supplies Where They Need to Go

ORDER PROCESSING

What Happens After You Place an Order?

Once an order is submitted, we begin reviewing the products, quantities, and fulfillment information associated with the purchase.

Some products may be available for immediate fulfillment while others may require additional processing or sourcing. Larger business orders may also require additional coordination.

If we need additional information regarding your order, our team may contact you before shipment.

SHIPPING & DELIVERY

Delivery Information

Delivery timing can vary depending on the products ordered, shipping destination, warehouse availability, carrier schedules, and other fulfillment factors.

Any delivery dates shown during checkout or provided after an order is placed should be considered estimates unless otherwise specifically confirmed.

MULTIPLE SHIPMENTS

Your Order May Arrive in More Than One Delivery

Because workplace products may be fulfilled from different locations, items from the same order may occasionally arrive in separate shipments.

If this happens, you may receive multiple tracking numbers or delivery notifications associated with the same order.

TRACKING

Tracking Your Order

When carrier tracking is available, tracking information will typically be sent after your shipment has been processed.

Tracking information may take some time to update after a shipping label is created.

SHIPPING ADDRESSES

Please Review Your Delivery Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

For business deliveries, we recommend including any helpful information such as suite numbers, receiving departments, building names, dock instructions, or other delivery details when appropriate.

DAMAGED OR MISSING ITEMS

Something Wrong With Your Delivery?

If your shipment arrives damaged, appears incomplete, or you believe an item is missing, please contact us as soon as possible.

Include your order number and any information that may help us review the issue. Photos of damaged packaging or products may also be helpful when resolving carrier or fulfillment claims.

LARGE BUSINESS ORDERS

Ordering for an Office or Organization?

Larger or recurring workplace supply orders may have different fulfillment requirements than standard ecommerce purchases.

If your organization needs recurring deliveries, customized product lists, coordinated purchasing, or additional supply support, our Business Supply Review can help us better understand your needs.